Stuck, curious, or something looks wrong? Here is every way to get unstuck, fastest first.
Ask Jamar first
Jamar is the quickest route to an answer. He sits in your workspace, knows how the product works, and can see your setup. Ask "where do I change my brand colours?" or "why is this campaign still a draft?" and you get an answer about your workspace, not a generic one. Open Jamar from the sidebar and ask in plain English.
Send us feedback
Every dashboard page has a floating feedback button in the bottom-right corner. Use it to report a bug, ask for a feature or tell us how it's going: a star rating, a message and an optional screenshot. Replies come back to you by email.
Two things make a report easy to act on:
- Say what you expected and what happened instead. "I clicked Approve and the page went blank" beats "it is broken".
- Attach a screenshot. One picture of the screen usually answers half our questions before we ask them.
The docs icon
If you see a book icon in your dashboard header, it opens this guide in a new tab — handy for reading an article alongside the page it explains.
Talk to us
For questions about plans, agency or Enterprise setups, or anything to do with your account, use Talk to us on the website. Tell us a little about your business and the right person will get back to you.
Before you write in
These three checks often answer the question faster than writing in:
- Check Troubleshooting — the most common snags, each with its fix.
- Skim the FAQ — short answers to the questions new users ask most.
- Try the command palette — press Ctrl+K (Cmd+K on a Mac) and type what you're looking for. It finds pages you can't locate in the sidebar.